Last updated: January 2026
365VPN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
We collect only the minimum data necessary to provide and improve our service. We do not collect browsing history, traffic data, DNS queries, or IP addresses during VPN sessions.
When you create an account, we collect your email address and hashed password. This is used solely for authentication and account management purposes.
Payment processing is handled by third-party providers. We do not store full credit card numbers. We retain only the information necessary for billing and refund purposes.
With your consent, we may collect anonymized crash reports and connection success/failure statistics (not linked to your identity or browsing activity) to improve our service reliability.
365VPN operates a strict zero-logs policy. We do not collect, store, or share: your VPN session timestamps, your original IP address, the VPN server IP address assigned to you, your bandwidth usage, your DNS queries, or the websites you visit while connected to our VPN.
We use your account information to authenticate you, process payments, send service-related communications (such as billing receipts and service updates), and respond to support requests. We never sell your personal data to third parties.
Account data is retained for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting support. Payment records may be retained for the period required by applicable tax and accounting regulations.
We use trusted third-party services for payment processing, customer support, and analytics. These providers are contractually required to handle your data securely and in compliance with applicable privacy laws. We do not sell or share personally identifiable information with advertisers.
We implement industry-standard security measures including TLS encryption for all data in transit, hashed storage of passwords, and regular security audits to protect your information from unauthorized access.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of 365VPN after changes constitutes acceptance of the updated policy.
For privacy-related questions, contact us at [email protected].